All Systems Operational
Inbox ? Operational
Forms ? Operational
Facebook Messenger ? Operational
Facebook Pages ? Operational
Twitter module Operational
Instagram module Operational
Email module Operational
FAQ module Operational
Geckoboard integrations ? Operational
Reports and Analytics ? Operational
90 days ago
100.0 % uptime
Today
API Operational
Statuspage Email Notifications Operational
LiveChat Integrations Operational
Website ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
iOS App Operational
Android App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020
Resolved - Finally, Facebook has given us the necessary API permissions to reply to messages > 24h old. All our tests work fine.
May 18, 22:24 CEST
Update - Good news! Facebook approved our application, and we're waiting for the actual function to be available. This means that during next week, you'll be able to handle Messenger tickets which is older than 24 hours. We'll notify you when the function is available.
May 15, 09:56 CEST
Identified - Facebook has applied a new platform policy to prevent bot's spamming your users. For a brief period of time, you'll have to answer your Facebook Messenger clients within 24 hours, or use the permalink to reply directly on Facebook. Check out our faq (no) for more information http://bit.ly/39CU6xz
Mar 10, 08:18 CET
May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020