Monitoring - The Facebook APIs are having issues connecting to Socialboards. This is preventing tickets from coming in, as well as replies from being posted back to facebook. We have contacted facebook through all our connections and channels, and are hoping that the problems with be resolved as soon as possible.

We're really sorry for the inconvenience this might be causing our clients and their customer support heroes.
Jun 16, 00:31 CEST
Monitoring - Due to their recent privacy issues, Instagram has temporarily shut down their API. Please use Instagram directly to read and reply to Instagram tickets. We hope to be back with Instagram support within a week. Read more about the issue on their own development pages, https://www.instagram.com/developer/
Apr 5, 13:47 CEST
Inbox   ? Operational
Forms   ? Operational
Facebook Messenger   ? Major Outage
Facebook Pages   ? Major Outage
Twitter module   Operational
Instagram module   Major Outage
Email module   Operational
FAQ module   Operational
PowerBI Reports   Operational
Geckoboard Dashboards   ? Operational
90 days ago
100.0 % uptime
Today
API   Operational
Statuspage Email Notifications   Operational
LiveChat Integrations   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2018

No incidents reported today.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018
Resolved - The problems has been solved.
Jun 7, 18:19 CEST
Investigating - It seems that tickets from facebook messenger is not coming in to Socialboards at the moment. We're investigating the issue.
Jun 7, 11:46 CEST